Job Openings >> Dealership Phone Receptionist/BDC - Swickard Management Center
Dealership Phone Receptionist/BDC - Swickard Management Center
Summary
Title:Dealership Phone Receptionist/BDC - Swickard Management Center
ID:1203
Dealership:Swickard Management Center
Location:Lake Oswego, OR
Description



Dealership Phone Receptionist/BDC $16/hr

Mercedes-Benz of Wilsonville and our family of dealerships continues to grow and we are seeking fun and energetic people to join our team. We provide a positive and professional culture, the opportunity to work for the 25th fastest-growing business in Oregon and SW Washington, and on-going training and advancement opportunities.

Responsibilities:

The primary responsibilities for our receptionists, also known as Service Support Specialists, are to:

  • Answer incoming phone calls in an extremely courteous, enthusiastic, and professional manner
  • Schedule service appointments
  • Respond to customer inquiries as they arise
  • Maintain and follow a specific call dialogue

 

We are a small locally-owned collection of dealerships; our Service Support Specialists provide high-quality service for customers at four dealerships.

 

Qualifications:

  • Absolutely must sound engaging, excited, and professional on the phone
  • Prior related experience preferred
  • Focus on providing exemplary customer service
  • Strong organizational skills and detail-oriented
  • Must be capable with computers
  • Strong communication skills
  • Be at least 18 years of age
  • Pass a motor vehicle report and possess an acceptable safe driving record
  • Pass a criminal background check and drug screen
  • A history of staying in jobs medium- to long-term is preferred
  • Monday – Friday availability of 7:00 am – 6:30 pm preferred
  • Saturday availability of 8:00 am - 3:30 pm preferred, possibly required to start

 

Compensation:

We offer a comprehensive compensation and benefits package and the tools you need to be successful. Our offerings include:

  • Medical and dental plans
  • Paid Holidays & PTO after 90 days
  • 401(k) Retirement Plan

Salary will start with a base pay of $16/hour with the potential for performance-based incentives.

Please no phone calls or in-person applications.

This opening is closed and is no longer accepting applications
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