Job Openings >> Vehicle Ambassador ll - Mercedes Benz of South Atlanta
Vehicle Ambassador ll - Mercedes Benz of South Atlanta
Summary
Title:Vehicle Ambassador ll - Mercedes Benz of South Atlanta
ID:1152
Dealership:Mercedes-Benz of South Atlanta
Location:Atlanta, GA
Description
Mercedes Benz of South Atlanta

Vehicle Ambassador ll


 
Swickard Auto Group is an independent national automotive dealership group based in Pacific Northwest.  We are fueled by our goal to be #1 in sales and service in the communities we serve, while redefining the car buying experience and delivering personalized customer service to our customers. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture.   If you are an out-of-the box thinker, looking for a challenging and rewarding opportunity with a Company that is one of the Top 100 fastest growing companies in the areas we serve – we want to hear from you!


Essential Duties
 

Vehicle Ambassador II

  • Supports the Retail Executive in product-related tasks and activities.
  • Provides extensive and customer-oriented product experience and explains complex product features based on customers’ needs.
  • Facilitates customer handoff to Retail Executive when purchase interest is expressed and supports the Retail Executive throughout the sales process.
  • Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
  • Improves the quality of the sales process and customer satisfaction.
  • Acquires and maintains total product knowledge on all Mercedes-Benz vehicles and understands competitor’s vehicle features, benefits.
  • Keeps abreast of new Mercedes-Benz products, features, accessories, etc., and their benefits to clients.
  • Prepares agendas for scheduled client appointments and maintain communication with clients regarding any changes to schedule.
  • Uses conversations with customers/visitors to fill in data in the CRM (after the conversation ends).
  • Bridges after sales waiting time for customers by presenting features and new technologies.

Additional Responsibilities
 

Vehicle Ambassador II

  • Maintains constant communication with the designated sales personnel at the dealership on vehicle delivery and any scheduling changes.
  • Updates the Retail Executive on new product and technology features to increase their productivity.
  • Provides transparent product information to Mercedes-Benz Vehicle Ambassador community and sales representatives

Mercedes Benz of South Atlanta offers the following benefit package
  • Competitive Wages.
  • Medical and Dental
  • Ability to purchase Short/Long term disability, additional life, pet and AFLAC insurance.
  • 401k program
  • Generous PTO and Holiday pay.   
  • Top training programs.
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